Return & Refund Policy

Effective Date: July 1, 2024

1. Overview

We strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a comprehensive return policy to ensure your peace of mind.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

The item must be unused and in the same condition that you received it.
Proof of purchase (receipt or order confirmation) must be provided.

3. Timeframe for Returns

Items must be returned within 30 days of the purchase date.
For items received as gifts, the return period is extended to 45 days from the date of receipt.

4. Return Process

Initiate a Return:
- Contact our customer service team to initiate a return. Provide your order number and details about the product you wish to return.
Shipping:
- Pack the item securely in its original packaging and include the order number. Ship the item to the address provided by our customer service team. You are responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., wrong or defective item).
Inspection and Processing:
- Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 10 business days.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or issue a full refund, including any shipping charges incurred.

6. Refunds

Refunds will be issued to the original method of payment.
Depending on your payment provider, it may take additional time for the refund to appear on your statement.

7. Contact Information

For any questions or concerns regarding our return policy, please contact us.

8. Changes to This Policy

We reserve the right to modify this return policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Thank you for shopping with us! We value your business and appreciate your understanding of our return policy.