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Privacy Policy

Effective Date: December 21, 2023 | Last Updated: May 2025

 

Introduction

Welcome to onBelay and Topo360, mobile applications and web services developed and operated by SummitFlow, LLC ("SummitFlow, LLC," "we," "us," or "our"). This Privacy Policy applies to the following products:

  1. onBelay — a climbing community platform available on Google Play and the Apple App Store and at onbelay.fit, where climbers can discover routes (topos), find partners, and connect with the climbing community.

  2. Topo360 — a mobile application available on Google Play and the Apple App Store that provides 360° climbing topo imagery and route information for climbers.

 

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use either of these apps or our associated websites. By downloading, installing, or using onBelay or Topo360, you consent to the practices described in this Privacy Policy.

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Developer and Contact Information

The onBelay and Topo360 apps are developed and maintained by:

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SummitFlow, LLC

Email: info@onbelay.fit

Website: https://www.onbelay.fit

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Information We Collect

  1. Personal Information: When you sign up for an account on our website, we may collect personal information such as your name, email address, username, password, and other information you provide during the registration process.

  2. Usage Data: We may collect information about how you use our website, including your IP address, browser type, device information, and pages you visit.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing and interaction with our website. You can manage your cookie preferences through your browser settings.

  4. User-Generated Content: Content you submit, such as route photos, topo images, reviews, and partner posts, may be stored and displayed within the apps.

  5. Location Data: With your permission, we may collect your device’s location to show nearby crags, routes, or climbing partners. You can disable location access at any time in your device settings.

 

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How We Use Your Information

We may use the information we collect for the following purposes:

  1. User Account Management: To create and manage your user account, including authentication, password reset, and account recovery.

  2. Providing Services: To provide you with the services and features available on our website, including communication with other members.

  3. Personalization: To personalize your experience on our website, such as showing you content and recommendations based on your preferences and behavior.

  4. Communications: To send you updates, newsletters, and other information related to our services. You can opt-out of these communications at any time.

  5. Analytics: To analyze website usage and improve our services, including user behavior and trends.

 

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  1. Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

  2. Legal Compliance: We may disclose your information when required by law, regulation, or legal process.

  3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

 

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at info@onbelay.fit. We will respond within a reasonable timeframe and delete your data unless we are required to retain it by law.

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Your Choices and Rights

You have certain rights regarding your personal information, including:

  1. Access: You can request access to the personal information we hold about you.

  2. Correction: You can request corrections to inaccurate or incomplete information.

  3. Deletion: You can request the deletion of your account and associated data.

  4. Opt-Out: You can opt-out of marketing communications and manage your cookie preferences.

  5. Location Permissions: Revoke location access at any time through your device’s app permissions settings.

 

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is entirely secure, so we cannot guarantee absolute security.

 

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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SummitFlow, LLC

Email: info@onbelay.fit

Website: https://www.onbelay.fit

 

Last Updated: December 21, 2023

By using our website, you agree to the terms and conditions outlined in this Privacy Policy. Please review this policy regularly for updates and changes.

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